Frequently Asked Questions


Where do I Sign in or Register?
What are Nobel Biocare’s hours of operations?
I forgot my password?
How can I reset my password?
How can I change my Email address?
How do I change my staff permission levels?
How do I create my own catalog?
How do I see what’s in my catalog?
What are my shipping options?
What if the address I want to ship to is not listed?
My product is on back order when should I expect to receive it?
I’ve just placed my order how can I add or make changes to it?
What payment methods can I use?
My credit card was declined what can I do?
My account is blocked what can I do to place an order?
How do I pay an outstanding invoice?
How can I track my package?
What is your Returns/Exchanges policy?
What is your return shipping address?